security/privacy

We at Medical Center Lab take privacy, security and confidentiality issues related to our web site very seriously.  We believe that there are great benefits to YOU, our customer, to provide access to our laboratory services via the Internet.  We have taken reasonable and proper precautions to provide a secure environment for your data.

• We can not provide an absolute guarantee of data integrity from our site, nor that our efforts to provide a secure conduit for patient data will be universally successful since the Internet is a public media.
  
  
• We will take all reasonable steps, in accordance to HIPAA guidelines, to protect the integrity and security of the data represented by this web site including, but not limited to:
  
  
  • user authentication and authorization by one of the world's most respected security solution providers
  • encryption connections for secured communication
  • password authentication for access to patient information
  • extensive monitoring of security alarms and/or logs, audit trail indicators, etc.
    
    
• We may not transmit orders or result information on certain tests which we believe may be of a sensitive nature to YOUR patient.
  
  
• We will not accept orders from you or transmit results to you unless you request this method of communication and accept the inherent risks.
  
  
• All access to patient information will be authorized using various levels of user authentication.  It is your responsibility to control the distribution of the user authentication information  to authorized personnel in your organization.  It is your responsibility to immediately inform Medical Center Lab when or if a user's rights or access should be restricted, increased, or revoked.
  
  
• You grant Medical Center Laboratory and www.MedicalCenterLab.org the right to receive, transmit, monitor, retrieve, store and use the designated information, including information which may be privileged and confidential under applicable state and federal laws.  Medical Center Laboratory and www.MedicalCenterLab.org does not assume any responsibility or liability for any information you submit to us.
  
  
• Any comments/requests sent to www.MedicalCenterLab.org (including e-mail addresses) are private, and will not be sold or distributed as e-mail directories or spam-related lists.  They are used solely to reply to users regarding issues, concerns, or updates to the www.MedicalCenterLab.org web site.
  
  

Medical Center Lab stands ready to provide you service through many other methods.  Please  contact Linda Piner, Assistant Director, Client Services, at (731) 541-7990 or (800) 642-1703 if your confidently needs require more secure methods.